If you have any inquiries, suggestions, complaints, or support requests related to our products, orders, delivery, returns, refunds, website functions, or brand cooperation matters, please feel free to contact our customer service team.
Official Email Address: service@elegfit.com
Our customer service team will review and respond to your email during working days. We will make every effort to reply to your message within 24–48 hours after receiving your email. For order-related enquiries, please kindly provide your order number and relevant product information in your email so that we can assist you efficiently.
Please note that our official communication channel is only the email address listed above. Elegfit will not initiate contact with you through unknown social media accounts, third-party chat tools or unofficial email addresses to request payment, sensitive personal information or account verification details. If you receive any suspicious messages claiming to represent Elegfit, please do not disclose your personal data and contact us immediately via our official email to verify authenticity.